How can we help?

We reply within 48 hours.

Tell us what happened. If you can, include your account email and your phone model.

Common questions

How do I cancel my subscription?

Subscriptions are managed by the store you bought them from:

• iPhone: Settings → your name → Subscriptions → DreamWeaver → Cancel Subscription. Or visit apps.apple.com/account/subscriptions.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions → DreamWeaver → Cancel. Or visit play.google.com/store/account/subscriptions.

Deleting the app or your account doesn't cancel your subscription.

Can I get a refund?

Apple and Google process payments, so refunds are requested from them: at reportaproblem.apple.com on iPhone, or from your Google Play order history on Android.

I paid but my dreams aren't available

Close and reopen the app. If your plan still doesn't show up, use Restore Purchases on the plans screen, or email us with your account email.

My reading or image didn't appear

Images can take a couple of minutes to show up. If a dream fails to process, it isn't deducted from your remaining dreams. If something looks off, let us know.

Is my voice stored?

No. Your audio is transcribed and then discarded. We only keep the text of your dream.

How do I delete my account?

Follow the steps on this page.